When my bathroom sink developed a slow drain, and my numerous attempts to clear it myself proved futile, it was time to call 4S. Paul arrived and discovered that I had a far bigger issue - my drain had cracked. What I thought would be a fast/easy fix was a far bigger project. Paul was terrific, though, at every step of the way. He kept me informed throughout the project and allowed me to make the decisions. The price was fair & he was great about clean-up. In fact, I insisted on doing most of it myself, because my beloved monthly book club was about to meet. His willingness, though, was much appreciated!